Shipment Policy

Shipping Carrier

We use the following as our shipping carrier:

• FedEx (Ground & Express)

Shipping Options & Rates

Processing time usually takes 1-2 business days with the exception of rush periods (Observed Holidays, Graduation, Football Season, etc.). Processing time may take up to 3 business days during rush periods.

All priority orders (FedEx Express, 2 Day, etc.) must be placed by 1:00 PM PT to start processing the same day.

*Orders that are $250 or more will automatically become signature required for any shipping method

Delivery Time*

• FedEx Home Delivery & Ground:
  1–5 business days within the contiguous U.S., 3–7 business days to Alaska and Hawaii.
• FedEx Express:
  Delivery to businesses by 4:30 p.m. and to residences by 8 p.m. in 3 business days.
• FedEx 2 Day:
  By 4:30 p.m. in 2 business days to most areas (by 8 p.m. to residences).
• FedEx Standard Overnight:
  Next-business-day delivery by 3 p.m. to most U.S. addresses, by 4:30 p.m. to rural areas and by 8 p.m. to residences.
• FedEx Priority Overnight:
  Next-business-day delivery by 10:30 a.m. to most U.S. addresses; by noon, 4:30 p.m. or 5 p.m. to some rural or remote areas

APO/FPO/DPO Military Addrresses

Our FedEx account does not support shipping to APO/FPO addresses. We can only ship to them via United Postal service (USPS). You may enter your shipping/billing information accordingly when creating your online account. Please note all APO/FPO orders are processed manually and tracking numbers for such shipment cannot be guaranteed. Please note expedited shipping (Overnight, 2-Day, Express) is not guaranteed for APO orders, we recommend Ground Shipping.

P.O. Box

We do not ship to any P.O. Boxes

International Shipping

We do not offer international shipping at this time.

Business Days & Holidays

All orders are processed and shipped during business hours Monday – Friday, excluding USC holidays. If an order is placed after the cut-off time, it will be processed the following business day.

We do not process/ship on weekends and/or the following holidays:

• New Year’s Day
• Martin Luther King Jr. Day
• Presidents’ Day
• Memorial Day
• Independence Day
• Labor Day
• Thanksgiving
• Christmas

Other Shipping Related Questions?

Please contact our customer service team via phone at (702) 254-7577 or via email at store@northestcareercollege.edu