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Return Policy

Return Policy

  • Northwest Career College Store has a NO RETURN policy unless an item is visibly defective or damaged.
  • Any refunds will be made in the form of the original payment or a store credit may be applied.
  • Refunds and exchanges must be made within 10-days of the date purchased.
  • Scrubs may be exchanged for a different size or for a different scrub style of the same price.
  • All items must be unworn, unwashed, and undamaged.
  • All items must be submitted by a Return Form located at the bottom of this page.

NCC Campus Store Online Returns by Mail

  • Complete the Return Form including daytime telephone number and email address used to place your order.  For faster processing, please include a copy of the original invoice.
  • Package your return item in the original product box and NCC Campus Store packaging (if available). You may also pack your return items in a well-padded envelope or box to prevent damage in transit.
  • Mail your return via the carrier of your choice (USPS, UPS, FedEx, DHL, etc). We recommend that you keep copies of all paperwork in the event the package is lost or damaged in shipment (Note: We are not responsible for lost/misdirected packages.)
  • All shipping costs are NON-REFUNDABLE

NCC Campus Store Online Return to Store Locations

NCC Campus Store online purchases can be returned with 10 days of the date of purchase with a receipt and a return form tot he Main campus location.

NCC Campus Store In-Store Purchases

NCC Campus Store in-store purchases can be returned within 10 days of the date of purchases with a receipt at our Main campus location. We do not accept mail returns for merchandise originally purchased at a retail location.

Return Address:

Northwest Career College – Returns Department
7398 Smoke Ranch Rd.
Las Vegas, NV  89128

  • It takes up to 7 business days to process returns and refund upon receipt of the return package. Please note that your financial institution may take longer to reflect the transaction.
  • If you have any questions about returns, please contact our Customer Service Team at 702-254-7577.

Gift Cards

Gift Card purchases and discounted final sale merchandise are not eligible for refund or exchange.


Return Form