We respect the privacy of our guests. All information that you submit on this website will be treated as confidential. We will not share any personal information gathered from this website with third parties unless we are required to do so by law. If you register your email with us, we will send you an announcement via email regarding the latest website developments. These announcements may also include product information and special offers. We will only send promotional email to guests who opt to be on our email list. Furthermore, you may request to be removed from our promotional email listings at any time.
For details, please visit our Privacy Policy.
Please be advised that once your order has been shipped you can no longer make any changes to your order. Typically, you can only make a change to your order within 24 hours of your order being placed. Even then, we cannot guarantee that your order change request can be granted. If your order has not yet been shipped, please contact us to notify us of your change request, or call us at (702) 254-7577 and we will be happy to assist you.
Once your order is placed, you cannot add additional items to your order. A new order would have to be placed with the new items.
Of course! Just give us a call at (702) 254-7577 or contact us to tell us what you are looking for. A customer services representative will be happy to assist you.
If a size is not available, it is most commonly out of stock or discontinued. If necessary, please send us an email or call us at (702) 254-7577. A customer services representative will be happy to assist you.
If we receive your order by 1:00 pm PST it will be processed and shipped the same day, provided we have the item in stock. Due to the high volume of orders we receive during football and holiday seasons, please be advised that our policy allows up to 1-3 business days before your order may be shipped out.
For details, please visit our Shipping Policy.
Please be advised that you can only cancel your order if 1) It does not have a customized logo(s) on the order AND 2) it has not yet been shipped out. If you have received an email stating that your order has already been shipped, your order cannot be cancelled. If you purchased a non-custom logo’d item, no return is available. If a non-customized logo item is returned, when the store receives the package returned and unopened, they will request the amount be credited back to the credit card you used to place the original purchase. Your shipping charges will not be credited.
You will be notified by a series of emails indicating when your order was received, shipped, back-ordered, or cancelled, provided that an accurate email address was given.
We currently only ship to the continental United States, Hawaii, and Alaska. Please note at this time, we are unable to accept foreign credit cards for online purchases. Should you need further assistance, please feel free to contact guest services at (702) 254-7577 Monday through Friday, between 8:00 a.m. and 4:30 p.m. PST.
For details, please visit our Shipping Policy.
Click the “My Account” link at the top right corner of our site. You will see a “Forgot password?” link directly under the login box. Simply click on this link and enter your email address. You will receive an email with a link.
We accept Visa, Master Card, American Express and debit cards.
Online Sales/eCommerce Email: admin@northwestlogowear.com Phone: (702) 863-7344
